Uber for Business

If you need to book a ride for work-related purposes, you should use Uber for Business instead of Cabcharge or a corporate credit card booking.

The Uber service provides a simple, trackable and more cost-effective system for users and finance administration. The app encourages rid-sharing, making it more environmentally sustainable, and it can be used internationally.

You are still permitted to use Cab Charge Plus as a second option.

Who can use Uber for Business

Your manager or supervisor will approve you for Uber for Business based on expected travel requirements for your position.

When to use Uber for Business

You can use Uber for Business:

  • you are travelling for work and
  • it is not practical to take another form of transport, and
  • your supervisor has given approval.

Examples include:

  • travel to and from airports and offices
  • visits to a client or another site
  • conferences or training courses
  • you become ill at work and are unable to travel home independently.

If you don't already have your own account with Uber, you'll need to download the app on your phone and create a personal account.

Do not use a UQ credential (UQ email or UQ password) or UQ credit card when you set up your personal Uber account. If you have a UQ credential or credit card on your Uber account, you’ll need to change them in your account settings.

  • You’ll receive an email inviting you to join Uber for Business. 
  • Select 'Get started' in the email.
  • Open your Uber app and select 'Join the account'.

If you haven’t received an email invitation:

  • Ask your manager for approval to be added to the account.
  • Send the approval to your local finance team, who can arrange access.

In the Uber app:

  1. Follow the prompts to confirm your destination and ride option. Choose from UberX, UberXL or Uber Assist. You can't select Comfort, Uber pet or Premium.
  2. Under Payment options, select 'Business'
  3. select 'Bill to default chart string' (this is your department/ unit account). To bill to a different account (e.g. for a specific project), select 'Alternative chart string' and enter the details.
  4. Add a memo to describe the trip (optional).
  5. Select 'Agree and ride'.

You’ll receive a receipt and a trip report will be sent to your supervisor or manager.

Detailed instructions on how to book a trip

Recommended pick-up and drop-off locations

On the St Lucia campus, we suggest you use the following roads for pick up and drop off:

  • Campbell Place
  • Sir William MacGregor Drive
  • College Road
  • Chancellors Place.

Disability access

Uber Assist provides certified drivers who can provide special assistance.

If this does not meet your requirements, you can use Cab Charge Plus.

    Booking on behalf of someone else

    If you are an executive assistant or similar and need to make bookings for someone else, submit a request to your local finance team to allow you access.

    Moving department

    If you move to a different business unit, you need to:

    • request approval from your new supervisor to stay on the Uber for Business account
    • notify your new local finance team of this change and approval.

    Otherwise, your Uber for Business account will be automatically removed.

    Booking on the wrong account

    If you book a personal trip on the UQ account by accident, you can correct it in the Uber app.

     

    Alternative chart string

    Your Uber for Business account will automatically bill to your department’s chart string. You can manually change this, for example, if you wish to bill to a specific project, by inserting an alternative chart string.

    Follow this example format to insert your chart string:

    000000-00-000-00-000000

    Opal-Site-Fund-Function-Project